COMPANY NAME: CitiBank
ROLE: Associate Corporate
Sales
EDUCTION QUALIFICATION:
Master's Degree
EXPERIENCE: Freshers
PLACE: Mumbai
SALARY: Best In The
Industry.
MANDATORY:
Ensuring superior client experience through best in class
on boarding process and for customer on boarded by sales &distribution team
through reduced turnaround time and rejects across products.
Manage vendor of SOSH team.
Ensuring adherence to due sales process by the sales
& distribution team through various reviews, on the spot checks, structured
review through callback, etc.
Interface with various stakeholders in the process
including operations, in business controls and AML teams to resolve any process
gaps identified.
Challenge the status quo and continuously improvise the
processes, implement healthy control checks, identify risks and map corrective
action plans in the region assigned.
Responsible for conducting independent regional sales
audits covering process, policy, branding & actual deployment to ensure the
bank’s sales and distribution chain works in a strong and compliant working
platform.
Drive first time right metric among frontline teams
through training and refresher sessions.
Perform the quarterly control self-assessment.
Monitor and manage processes outsourced to vendors.
Ensure compliance to local regulatory requirements and
Citi vendor management guidelines.
Provide leadership guidance, training and coaching to
vendor staff and conduct regular meetings with units under supervision to
disseminate information and new policies.
Review MIS reports to analyze, strategize and recommend
process enhancements that bring about better operational efficiency.
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