COMPANY
NAME: Accenture
ROLE: Service Desk Agent
EDUCTION QUALIFICATION:
B.E/B.Tech
EXPERIENCE: 2 - 4 years
PLACE:
Gurgaon
SALARY:
Best In The
Industry.
MANDATORY:
Candidate
should possess B.E/B.Tech in any discipline
Ability and
willingness to quickly complete large volumes of work with high quality Extreme
low tolerance for errors All other tasks as assigned
At least 2
years experience in a customer service role on Email/Chat channels Risk
Management and
Fraud
Investigations background an advantage Demonstrated capacity for critical
thinking, analysis
And
troubleshooting Attention to detail with the ability to complete a large volume
of work quickly
And
independently Effective probing and comprehension skills Problem solving skills
with customer
Centric
approach Active user of the internet and online applications
Excellent
written English language communication skills
Openness to
work flexible hours as required, including night shifts and holidays
Experience
working collaboratively and proactively in a diverse team environment
Predominantly
Voice Interaction support and also through email, chat & remote support.
Willing to
work in Rotational shifts.
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