COMPANY
NAME: Accenture
ROLE: Service Desk Agent
EDUCTION QUALIFICATION:
UG -B.Com, B.B.A
EXPERIENCE: 6 months to 2 years
PLACE:
Hyderabad
SALARY:
Best In The
Industry.
MANDATORY:
Provide excellent chat and email support to resolve user
problems with their Google accounts
Quickly identify and escalate user reported issues to the
team lead and cross functional partners, ensuring swift resolution of bugs or
emerging problems.
Demonstrate innovation and intuition in identifying areas
requiring operational adaptation and/or improvement
Follow strict guidelines and procedures
Ability to follow the direction of management and receive
coaching and provide customer feedback
Ability and willingness to quickly complete large volumes
of work with high quality
At least 6 months to 2 years experience in a customer
service role on Email/Chat channels
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