Company Name: Aditya Birla
Role: Phone Banking Officers – Domestic
Education Qualification:
Any Graduate
Experience: 0
– 2 years
Place: Thane,
Hyderabad.
Salary:
Rs.593000/-Best In The Industry
Mandatory :
The incumbent is responsible for managing customer
queries / complaints in voice process (inbound & outbound).
Handle and resolve customer complaints/ queries
over phone.
Provide customers with relevant product and service
information.
Cross sell new product and service opportunities to
customers over phone.
Provide feedback to the team leaders about product
/ process.
Good Communication Skills (English & Hindi
Language).
Open to work in rotational shifts
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