Company Name: IBM
Role: Technical Support Associate
Education Qualification:
BE / B.Tech,
Diploma
Experience: Freshers
2015
Place: Bangalore,
Hyderabad
Salary:
Rs 3.0 - 3.5 Lakh/Yr Best In The Industry
Mandatory :
Bachelor's Degree/ Diploma (Minimum 15 Years of
formal education)
Ability to identify basic hardware parts and aware
of basic hardware concepts
User level familiarity with at least one e-mail
client - Outlook, Notes etc.
Skilled in commercially standard software
applications and major desktop operating systems.
Awareness of basic networking concepts and
technologies.
Questioning skills /probing skills, as relevant to
the issue and level of the caller
Fluent Communication skills
English: Fluent
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