Company Name: IBM
Role: Technical Support Associate
Education Qualification:
B.E/B.Tech/Diploma
Experience: Freshers
Place: Bangalore/Hyderabad
Salary:
Rs 3.0 - 3.5 Lakh/Yr Best In The Industry
Mandatory :
Bachelor's Degree/ Diploma (Minimum 15 Years of
formal education) Required
Ability to identify basic hardware parts and aware
of basic hardware concepts
User level familiarity with at least one e-mail
client - Outlook, Notes etc.
Skilled in commercially standard software
applications and major desktop operating systems.
Awareness of basic networking concepts and
technologies.
Questioning skills /probing skills, as relevant to
the issue and level of the caller
Fluent Communication skills
Shifts will 24x7 in nature and can vary depending
on geographies supported (including night shifts)
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