COMPANY NAME: EFI
ROLE: Technical Support
Engineer
EDUCTION QUALIFICATION:
B.Tech / B.E / MCA / M.Sc /
BCA / B.Sc
EXPERIENCE: 0 - 1 Yrs
PLACE: Bangalore
SALARY: Best In The
Industry.
MANDATORY:
Participates in the day-to-day operations of handling
Technical Service requests from field, external customers and internal
engineers.
Primary functions include understanding of EFI DFE
(Windows and Linux PC hardware) and reproduce field issues, customer issues and
internal issues in-house.
Respond to, and diagnose, problems through discussions
with EFI Engineers, including problem recognition, logs, isolation, and
follow-up steps.
Shall report into EFI Products Engineering and update on
the progress and status of the field and external customers issues assigned.
Windows and Linux PC back-up & formatting as per
requirement.
Installation of various operating systems such as windows
2003/2008, XP/7/8 and Linux.
Responsible for activities relating to the setup of
PC-based software products.
Excellent verbal and communications skills required.
Ability to work collaboratively within a team environment
of EFI engineers.
Able to operate with minimal supervision.
Passionate and committed to work under pressure
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