ValueLabs walk-in for Technical Support Executive:::On 05th May

COMPANY NAME: ValueLabs

ROLE: Technical Support Executive

EDUCTION QUALIFICATION: Any Graduate

EXPERIENCE: 2 - 4 Years

PLACE: Hyderabad

SALARY: Best In The Industry.

MANDATORY:

Clear communication skills in English is a must.

Customer focused approach.

Can explain a problem and solution with confidence to give the user a feeling of trust, also when a user questions your solution.

Write short but detailed and to the point so that it is clear for a non-technical user.

Is able to write documentation with a strong focus on quality and improvements.

Ability to work under pressure in both a team environment and individually.

Willing to work variable shifts, including evenings, weekends and public holidays.

Able to think out of the box and providing extraordinary solutions to ordinary problems.

Being able to deal with (difficult) customers in a calm and friendly manner.

Know which questions to ask to identify the root cause of the problem.

Being able to work simultaneously on multiple issues without reducing the quality of service.

Venue :

ValueLabs LLP, Plot # 41,

HITEC City, Phase II,

Opp. to Oracle, Beside Dell,

Hyderabad 500 081.

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